Feel free to contact us  :  contactpawapearlgem@gmail.com   with any questions or queries you may have.

Shipping

Australia (via  AUS POST with Tracking) FREE for orders over AUD $150
$15 Flat Rate for order under $150

International (via DHL/AUS Post) FREE for orders over AUD $350

$35 Flat rate for order under AUD $350

CHANGES TO YOUR ORDER: 

Once order has been placed, we are unable to make any changes or cancel your order.

Due to the nature of our store, made-to-order jewelry cannot be returned or exchanged.

Our store does not offer refund.  Store credit will be issued after receiving the return parcel. We want to do everything we can to make our customers happy.